MindFlow Psychological Services FAQs

To make an appointment for any of our services, please fill out the form under the Contact section. We will get back to you as soon as we can once the form is received. If you have any questions before making an appointment, you can directly contact us here: contact@mindflowpsychservices.com/ 070-7779-7575.

We typically do not accept walk-ins. However, same-day appointments may be available depending on our clinicians’ schedules. If you are hoping to schedule an appointment for the same day, please give us a call to check availability.

Yes, we work with a variety of international health insurances, such as United Healthcare and Aetna. We provide Direct Billing services, allowing MindFlow to coordinate payment directly with your insurance provider so you can focus on your care.

Insurance coverage varies depending on your plan. If you would like to confirm whether we can work with your insurance, please email or call us with your insurance information, and our team will be happy to assist you!

Parking is available; however, we do recommend you to visit us using the public transportation. We are right off the line #2/#3’s National University of Education (교대) station, Exit #5. However, if you wish to drive, you can use public parking near by, such as Daelim Seocho Residence Apartment Parking Lot (대림 서초 리시온 아파트 주차장) or the National Univ. of Education Station Eastern Public Parking Lot (교대역동측 공영주차장).

Our therapy sessions are typically 50 minutes long.

The frequency of therapy sessions is typically discussed with your therapist. It depends on you and your provider’s availability, and most importantly, the severity of your current symptoms. Typically, therapy sessions are scheduled on a weekly or bi-weekly basis. When your symptoms improve, clients may choose to attend therapy on a monthly basis upon discussion with their provider.

We understand that life happens and plans sometimes change! If you need to reschedule or cancel your appointment, please contact us by email or phone at least 24 hours before your scheduled appointment time. If you no-show to your appointments, you will be charged 100,000 won. For late cancellations (cancelled less than 24 hours before the appointment), 50,000 won will be charged.

For therapy, we provide services both in English and Korean. Our primary clientele is English-speaking or bilingual international students, expats, Korean returnees, and other internationals residing in Korea.

Yes, we offer virtual telehealth sessions for therapy! To keep all sessions as confidential as possible, we use a HIPAA (Health Insurance Portability and Accountability Act)-compliant platform called Doxy.me. Once you schedule your appointment with us, we will send you a link to log in for your session.